privacy policy

 

Introduction

This Privacy Policy describes how LOK Trading Sàrl ("we," "us," or "our") handles your personal data when you visit our website zuzu.ch ("Website") or use our services ("Services"). By using our Services, you agree to this Privacy Policy.

Updates

This policy may be updated from time to time. Please check this section regularly for the latest changes.

Information We Collect

Directly from You

  • Basic Contact Information: Name, address, phone number, email.
    • Purpose: To communicate with you, process orders, and provide customer support.
  • Order Information: Payment confirmation, delivery address.
    • Purpose: To fulfill your orders.
  • Account Information: Username, password.
    • Purpose: To manage your account.
  • Shopping Behavior: Items viewed, cart contents, wish list.
    • Purpose: To personalize your shopping experience.

Through Cookies

  • Usage Data: Device, browser, IP address.
    • Purpose: To improve website functionality and user experience.
    • Learn more.

From Third-Parties

  • Payment Processors: Bank account, credit/debit card information.
    • Purpose: To process payments.
  • Marketing Partners: Interaction with our advertisements.
    • Purpose: To tailor advertising to you.

How We Use Your Information

To Provide Services

  • To process payments, fulfill orders, and manage accounts.

For Marketing Purposes

  • To send promotional communications and display personalized ads.

For Security Purposes

  • To detect and prevent fraud.

For Communication

  • To provide customer support and improve our services.

Disclosure to Third Parties

We may share your information with vendors, business partners, and affiliates for the purposes outlined above.

User-Generated Content

Content you post is public and accessible to everyone.

Links to Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our website.

Children's Data

Our services are not intended for children, and we do not knowingly collect data from them.

Security and Data Retention

We take reasonable measures to protect your data but cannot guarantee absolute security.

Your Rights

  • Access: Request a copy of your data.
  • Deletion: Request data deletion.
  • Correction: Request correction of inaccurate data.
  • Portability: Request transfer of your data to a third party.

Complaints

Contact us at flipsnbuys@gmail.com for complaints or questions.

International Users

Data may be transferred and processed outside your country.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us by email at: flipsnbuys@gmail.com.